How to Contact us
| Telephone & Email | Mailing Address |
|---|---|
| 519.578.9680 info@waterloounited.com |
|
Program Specific Emails
| Recreational | Skill Centre |
| Competitive | OPDL |
| ADMIN STAFF | EMAIL & EXT. |
|---|---|
| Shannon Klassen Recreational Program Manager | Email Phone Ext: 2 |
| Luz Thomas Finance Administrator | Email Phone Ext: 3 |
| Ryan McCord General Manager | |
| Nikolina Lesic Performance Pathway & Marketing Coordinator | |
| Bobby Colorado Member Services Representative & Media Coordinator | Email Phone Ext: 1 |
| TECHNICAL STAFF | EMAIL & EXT. |
| Gearoid Kent Technical Director (Boys U12 to U17) | |
| Keyshia Martin High Performance Manager | |
| Alison Lemon U8 – U11 Technical Lead | Player Pathway & Scholarship Advisor | |
| Melanie Jimenez Technical Director Girls U12-U17 | |
| Fernando Bonilla Match Official Manager | Email |
2026 Board of Directors
| Michael Bournon President Email | Kristian Nielsen Secretary Email |
| Fabricio Perez Treasurer Email | Amanie Ismail Executive Committee Director Email |
| Michael Comsa Email | Ryan Connor Email |
| Scott Wheildon Email | Haytham Mostafa Email |
| Daniela Mota Email |
Submit a Formal Complaint
As part of our ongoing commitment to delivering a safe, professional, and accountable environment for all players, families, coaches, staff, and volunteers, we are formalizing our complaint submission process.
We have created a new Formal Complaint Submission Form that allows anyone in our community to confidentially report concerns related to behaviour, safety, conduct, or violations of club policies or Safe Sport standards. This process will ensure that all concerns are documented, reviewed consistently, and handled with the transparency and care our members deserve.